In today’s saturated online market, just having a website does not guarantee a successful online business until you make a healthy relationship with customers. Having a live chat option in the website is trending these days and become the “must have” part, as it develops a quick and seamless contact with online customers.
Since the inception of live chat support, online business has become much more interactive and supportive. It not only improves the communication, but it also builds up customer loyalty and sales of your business. And hence, beating the online market competition without having live chat software is impossible.
Top Benefits of Using Live Chat Plugins
- Helps customers by answering pre-sales questions
- Make customer service available for 24/7
- Ability to convert visitors into customers
- Gives you an edge over your competition
- Improves customers loyalty and satisfaction
In this article, I have listed out the different live chat widgets which can be used on your website right away. Without a doubt, this article will better help you in analyzing the pros and cons of the plugins to be used. So, go on and explore each plugin in breif!
Best WordPress Live Chat Plugins To Impress Your Customers
Are you looking for a live chat platform designed especially for small to midsized business? Pure Chat is the right one. This solution offers simplicity and ensures to provide the look and feel of the website by balancing the functionality. The widget comes with both free plan and paid plan. The main difference between the two is that the free plan offers 15 chats per month, whereas paid offers unlimited chats.
With Pure chat, you can view who are all visiting your site and allows you to talk with the customers instantly on the go. It also includes tons of features like multi chat management, canned responses, chat box customization, SSL security and many.
Zopim Live Chat
Zopim live chat is the newer and most wanted product in the live chat industry around the world. It is a great platform for anyone who likes to impress the customers at first visit itself. This chat widget offers a full fledged dashboard with real time user’s information to monitor and manage the chats and visitors activity.
This robust live chat software contains plenty of features like customizable chat widget, mobile optimized, proactive chat, smart offline mode, canned response, file transfer, and much advanced analytics. Even it has a real time translation which allows users to text quickly in their own language other than yours.
Tidio Live Chat
Tidio live chat is an easy to use free live chat plugin which can be install in to your websites in a matter of minutes. It allows you to communicate with the customers more easily without the need of registration. It is specially designed for WordPress community and is available as both paid and free option. The paid option includes unlimited concurrent chats and automatic messages.
This intuitive live chat service can be handled directly from the WordPress dashboard and to manage the chats you can get a dedicated desktop, iOS or Android app. It integrates effectively with many online frameworks such as zendesk, Getresposnse, SalesForece, MailChimp, etc.
Click Desk Live Support
Click is one of the favorite plugins for many WordPress users because of the simple and yet beautiful chat boxes it builds. It is the first social live chat widget which works well as the social media, voice chat, video chat and helps desk. This fastest live chat software works seamlessly with all types of browsers and mobile devices including tablets and phones. This live chat software enabled a quick setup and loaded with multiple features to support the customers. A click to translate features in this plugins allows clients to message in the language of their preference without barriers.
This live chat software enabled a quick setup and loaded with multiple features to support the customers. A click to translate features in this plugins allows clients to message in the language of their preference without barriers.
WP Live Chat Support
WP live chat support is yet another cost effective live chat plugin that comes without the need of any monthly payment. It offers an clean, responsive and retina ready interface with easily customizable chat widget dashboard which enables full control over the chat process. With this plugin you can experience great customer satisfaction at the end of each chat session.
This unique live chat software is a best-integrated plugin with customer service oriented solution to provide a broad range of real-time tools the suits well for both large and small businesses. Its chat panel allows agents to chat simultaneously at one time and also initiates the live chat with online visitors.
Yith Live Chat
Yith live chat is one of the most comprehensive live chat plugin available on the WordPress marketplace. This plugin is easy to install and comes with good support. With the help of the plugin, you can increase your sales and revenue by satisfying the customers.
Like the other plugins mentioned in the list, the Yith has a good interface design and it also offers tons of customization option.The main features are the customization chat boxes, messages and the ability to perform multiple conversations.
So far, ChatPirate seems to be an awesome live chat plugin for creating the live chat with customers at real time. The set up process of this live chat plugin is very simple and quick, all you need to do is to install it to your WordPress site. All the chat process are managed and handled via an intuitive dashboard.
Other notable features of this plugin are great customizable chat, real time visitors monitoring, unlimited automatic invitations, Pre chat & post chat surveys, CRM & CMs integrations and SSL encryption.
Jivo chat has been designed in order to present a real time chat session with the visitors of the website to increase communication and revenue. The free edition of this plugin works up to 5 agents including all the prominent features in the paid version to deliver a worthy experience.
This modern straightforward plugin comes with heaps of customization options that are oriented towards the small sized and midsized business.
Live Chat By OggFlow
The OggFlow live chat is an simply designed powerful customer service solution, it helps the agents to share folders, documents and solve the customer problems and queries promptly. Due to the availability of browser-based, desktop, Android and iOS agent apps, users can engage and respond to site visitors from anywhere, at any time.
The extensive features included are real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings of service quality, performance reporting, and more.
Formilla Live Chat
The Formilla Live chat is a WordPress chat plugin set that is seriously developed for the large scale business. Even a mid scale business owners can afford to buy this plugin.
The biggest advantage of this plugin is its aspects that include mobile ready chat widget, real time visitor monitoring, extensive language support, pro-active chat, chat broadcast, chat transfer, multiple live chat options, Helpdesk and much more.
Flyzoo Live Chat
Casengo Live Chat Support
Free Live Chat Support
Smartsupp Live Chat
Lively Chat Support
Chatnox Live Chat
Wise Chat Widget
WPmudev Live Chat
Tawk To Live Chat
Help OnClick Plugin
By now you will have gained better knowledge about the plugins listed here and it is enough for you to decide the plugins. Still confused? Then step back and review the data again and if you need more information, don’t hesitate to contact me via the comment section below!